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000-238 - p5 and pSeries Technical Sales Support - Real Exam Questions

Vendor Name IBM
Exam Code 000-238
Exam Name p5 and pSeries Technical Sales Support
Questions and Answers 140 Q & A
Updated On Click to Check Update
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A customer is ordering a new p650 server to be placed into an existing OEM 42U 19-inch rack containing only two p630 servers. This is the first p650 in the enterprise. What is the most important question that the pSeries technical specialist should ask the customer before the order is placed?

  1. Have the PDU requirements been met?

  2. Are there sufficient KVM connections?

  3. Is there sufficient service clearance?

  4. Is there sufficient space in the existing rack?

Answer: A


A customer has asked for a p690 system with the following requirements:

? 32 1.9ghz processors

? 128GB of memory

? 20 fiber adapters

? 7 network cards

? 10 LPARs

What is the most appropriate question to ask them in order to build the hardware

configuration correctly?

  1. What version of AIX is needed?

  2. Which SWMA offering is needed?

  3. What kind of network is the system being attached to?

  4. What kind of memory should be configured on the system?

Answer: C


A customer has several small AIX applications that are expected to grow over the next several years. The biggest challenge facing the customer is determining the growth rate of the applications and the I/T requirements needed to support the growth. They are also concerned about the under-utilization of their IT resources. What should the pSeries technical specialist recommend to address this challenge?

  1. Install a p615 per application.

  2. Install a p650 with AIX 5.2 and dynamic LPAR and CUoD.

  3. Install the appropriate solution once the requirements are understood.

  4. Install a POWER5 system with AIX 5.3, Advanced POWER Virtualization, and CoD.

Answer: D


A customer is adding a new p5 machine to their environment. The machine will host several DB2 partitions running AIX 5.2. They currently have two SAN directors and an IBM ESS. The SAN design allows for concurrent maintenance. What is required on each partition to attach to the SAN?

  1. A minimum of two HBAs; the customer will need to download SDD

  2. A minimum of four HBAs; the customer will need to download SDD

  3. A minimum of two HBAs; the customer will need to configure MPIO

  4. A minimum of four HBAs; the customer will need to configure MPIO

Answer: A


A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC (7315) cannot connect to the new server. How can the specialist help the customer?

  1. Explain to the customer that they need an additional HMC for the POWER5 system.

  2. Obtain a PO from the customer to purchase additional serial connections to the HMC.

  3. Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.

  4. Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.

Answer: A


A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?

  1. Offer to rebuild the logical volume for a fee.

  2. Offer to talk the customer through the procedure to rebuild the logical volume for a fee.

  3. Suggest the customer open a call with IBM TechLine; offer to explain how the process works.

  4. Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.

Answer: D


Due to slow response times, a customer purchased additional memory. After the memory was installed, response time was not improved. They complained to the pSeries technical specialist. Which of the following questions should be asked of this customer?

  1. Who recommended the memory purchase?

  2. Have more users been added since the memory purchase?

  3. Why were additional CPUs not ordered at the same time as the memory?

  4. Did a performance analysis of peak periods show a memory bottleneck?

Answer: D


A customer purchased a p690 32-way but did not purchase additional ServiceSuite offerings. They asked what type of maintenance is standard on the p690. Which of the following is the most appropriate answer?

  1. 1 year 7x24

  2. 3 years 7x24

  3. 1 year 9-5 M-F

  4. 3 years 9-5 M-F

Answer: A


A customer has a failing HBA adapter and needs to identify the location of the adapter. Which of the following AIX commands should the specialist recommend the customer review?

  1. rmdev

  2. chdev

  3. drslot

  4. cfgmgr

Answer: C


A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which

of the following should the pSeries technical specialist recommend that the customer


  1. IBM Techline

  2. IBM Supportline

  3. IBM Software Distribution

  4. IBM Hardware Support

Answer: B


The pSeries technical specialist has been invited to a briefing on the latest POWER technology as a representative of their team. What should the specialist offer to do upon return from class in order to best prepare the rest of the team for the introduction of the new technology?

  1. Archive the materials in the team's library.

  2. Act as the sole technical resource for the team.

  3. Summarize the information and make it available to the team.

  4. Evaluate the class and recommend attendance to other team members.

Answer: C

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